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The articles supplied by are new and guaranteed against any defect. They are identical to those of the traditional trade and come from the whole of the publishers and suppliers referred. If an article is defective or not in conformity, the customer has 30 working days, as from the reception of the articles, to ask for an exchange or a refund. If the 30-day period normally expires on a Saturday, Sunday or holiday, it will be extended to the next business day.
The customer must return the new or unused items in their entirety and in their original packaging, intact, accompanied by any accessories, instructions and documentation.

ATTENTION: Do not send back a parcel before having contacted us. You will have to join inside the parcel a retraction form provided by email with a valid postal address. *
To do this, contact us by email:, or in the Contact Us section by communicating your Name, First Name and your 4-digit order number to facilitate the processing of your request. In such a situation, the customer must communicate the proof of the defect(s) in the present mail (description and attached pictures).

In case of exercise of the right of withdrawal, PECHE-CHASSE™ is bound to reimburse the sums paid by the customer in the form of a credit note valid on the whole of our website - without charge, except for the return costs which remain at your charge.**
Regarding the refund in the form of credit card, we guarantee that it will be made within a period less than or equal to 30 working days - received by email - from the date of receipt of the package (s) returned. No other form of cash on delivery will be accepted, regardless of the reason.

 *If the customer returns a package without the form and without the written agreement by email with the customer service provided, PECHE-CHASSE™ reserves the right not to accept the package and to return it to the sender.
**Any shipment to an incorrect postal address or one different from the one present on the withdrawal form cannot be taken care of by PECHE-CHASSE™.

PECHE-CHASSE™ will not be held responsible in case of address error and reserves the right not to make any refund in this case. All corrective measures to this case will have to be conducted by the said shipper.